(010) 493 0875 info@motivity.co.za

We can be the human face of your organisation

There are times when only face-to-face assistance will work in solving a customer’s problem.

We can be the human face of your organisation

There are times when only face-to-face assistance will work in solving a customer’s problem.

The services we provide will help your organisation better serve your customers

You need to have a Point of Sales or Point of Service (PoS) specialist who is totally immersed in your business, is knowledgeable across a wide range of brands, who can engage with your customers and provide highly skilled technical support.

In-store User Support

To meet our clients’ demands for nationwide face-to-face support, PoS specialists and technical support experts we created TechZone, our In-store Data Experts. We provide the necessary human face, and deep skill level, to support your customers where the level of service needed is too complex. These specialists and experts handle:
Our services include:

Device Set-Up

Getting your device set up exactly the way the customer wants it.

Ecosystem Integration

Many users have a Windows PC, an Apple iPad and an Android smart phone – or any other combination. Getting all devices and applications of the three dominant manufacturers (Microsoft, Google and Apple) to synchronise effectively is crucial to customer satisfaction’

Data Migration

A customer may have changed devices but he still wants access to all his old data. We manage that transfer for him.
To download our In-store Services and Support brochure click here

Store Operations

Our services include:
Licensed Dealer / Franchisee Store Owner – When a client does not have the ability or desire to be involved in the store management on a day-to-day basis, we step in and become a franchisee to the client, running the store with Motivity expertise and staff under the branding of the client.

Digital Retail Quality Assurance & Consulting

Our services include:
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Ranging & Layout

Given our years of experience, we are able to assist organisations design retail space, combined with product placement, from which mobile sales and support can be offered to your customers.
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Staff Training

Motivity has the ability to train and operate within your store, or when a client does not have the ability or desire to be involved in the set up and daily running required, Motivity steps in – running the store with Motivity staff and expertise, under the branding of the client.
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Mystery Shoppers

We ensure the quality of the client experience through audits and anonymous visits to ascertain where training might be required.
In-store ICT Support
Over the past 7 years our support and solutions have been invaluable for one of South Africa’s leading Telecommunications Service Providers.
Contact Motivity today and get exceptional In-store ICT Support & Services across South Africa.

To download our In-store Services and Support brochure click here

Become a hero to your customers

Contact Motivity today for exceptional ICT enablement, services and support solutions across South Africa. Connect with Motivity