(010) 493 0875 info@motivity.co.za

Our ICT Operational Enablement Services

Motivity – established and trusted by many leading brands in the ICT industry

Our ICT Operational Enablement Services

Motivity – established and trusted by many leading brands in the ICT industry

Motivity is a leading ICT enablement and operational support partner to the ICT industry. We provide a single point of contact for all the necessary fulfilment services, skills and resources needed to install, connect, or service your infrastructure or end users, including mobile support and desktop support across South Africa.

Our Services

On-site Services & Support

We are big enough to provide a nationwide service, yet small enough to care about our customers’ individual ICT enablement needs. We provide ICT support services on-site at our clients’ offices or their customers’ premises: be it at work or at home. End User support is one of the most vital functions in any organisation.

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Network Infrastructure Services
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Connected Home or Office Installations & Support
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End-User Computing Support

Contact Motivity today for exceptional On-site ICT Services and Support across South Africa. Connect with Motivity

On-site Services & Support

We are big enough to provide a nationwide service, yet small enough to care about our customers’ individual ICT enablement needs. We provide ICT support services on-site at our clients’ offices or their customers’ premises: be it at work or at home. End User support is one of the most vital functions in any organisation.

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Network Infrastructure Services
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Connected Home or Office Installations & Support
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End-User Computing Support

Contact Motivity today for exceptional On-site ICT Services and Support across South Africa. Connect with Motivity 

Device & Configuration Services

Our ability to provide customised configuration of devices, despite the unpredictable and sporadic demands of your staff or your clients, takes the pressure off your company and resources. Our device configuration services go far beyond those supplied by others in our industry. We have very specific operational skills required to enable our clients to get their customers connected, flawlessly.
Motivity will:
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Handle the entire process from engaging with the vendors, to procuring the devices and distribution.
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Provide a fully set up, configured device and support system.
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Enable the end user to become and stay connected to our client’s infrastructure.
Contact Motivity today for exceptional ICT Device Configuration Services across South Africa. Connect with Motivity

In-store Services & Support

There are times when only face-to-face assistance will work in solving a customer’s problem.

You need people who are totally immersed in your business, are knowledgeable across a wide range of brands, as well as being Point of Sales and Point of Service (PoS) specialists, in order to provide that highly skilled technical support. That is where we come in.

ICT Support Services
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In-store User Support

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Store Operations
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Digital Retail Quality Assurance & Consulting
Motivity has the ability to train and operate within your store, or when a client does not have the ability or desire to be involved in the set up and daily running required, Motivity steps in – running the store with Motivity staff and expertise, under the branding of the client.

Contact Motivity today for exceptional In-store ICT Support and Services across South Africa. Connect with Motivity 

In-store Services & Support

There are times when only face-to-face assistance will work in solving a customer’s problem.

You need people who are totally immersed in your business, are knowledgeable across a wide range of brands, as well as being Point of Sales and Point of Service (PoS) specialists, in order to provide that highly skilled technical support. That is where we come in.

ICT Support Services
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In-store User Support

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Store Operations
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Digital Retail Quality Assurance & Consulting
Motivity has the ability to train and operate within your store, or when a client does not have the ability or desire to be involved in the set up and daily running required, Motivity steps in – running the store with Motivity staff and expertise, under the branding of the client.

Contact Motivity today for exceptional In-store ICT Support and Services across South Africa. Connect with Motivity 

Contact Centre Service & Support

When an ICT need arises one of the first places a customer will call is the Contact Centre.

It is imperative that the person who takes a customer query is extremely knowledgeable. With Motivity your organisation can provide an Omni-channel Contact Centre, whereby, no matter how they contact you, your customers will have knowledge, skills and practical experience at their fingertips. Motivity provides:

Omni-channel Contact Centre :
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TIER 1

  • Call Management & First Call Resolution
  • Outbound Sales
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TIER 2

  • Billing & Accounts
  • Social Media
  • Technical
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Integrated Field Services

  • On-site ticket resolution

Become a hero to your customers

Contact Motivity today for exceptional ICT enablement, services and support solutions across South Africa. Connect with Motivity