Motivity — leading ICT enablement

Retail

Where connectivity becomes a product

Motivity Retail runs the technology, devices and customer support behind telco and consumer retail — from the store floor to the connected home.

Talk to Retail
01

Digital Retail & Store Technology (Operated Brick and Mortar)

Technology-enabled, operated brick-and-mortar retail for telco and consumer brands: the systems, support and people that keep stores selling and serving.

Includes

  • Retail application, point-of-sale and kiosk support
  • Onsite technical support, maintenance and store connectivity
  • Digital sales consultants and product specialists
  • Technical trainers — product & service
02

Connected Home & Devices

More than ten million devices deployed. We stage, deliver, install and support the routers, Wi-Fi and connected devices that turn a connection into a connected home.

Includes

  • 3G / 4G / 5G routers, fixed-LTE CPE and Wi-Fi mesh
  • Bulk device staging — APN, SDN, fulfilment and logistics
  • In-home installation, activation and swap-outs
  • Consumer & enterprise mobility support
03

Customer Experience Desks

Omnichannel Tier 1 and Tier 2 desks that look after the customer after the sale — integrated with our field teams so issues get closed.

Includes

  • Omnichannel call management & first-call resolution
  • Billing, accounts and social media support
  • Outbound & retention campaigns
  • Technical support with field dispatch

Who we serve in Retail

  • Telco retail networks
  • MVNOs & MVNEs
  • Consumer electronics brands
  • ISPs & fibre providers
  • OEMs & device vendors
  • Retail chains
  • Property & precinct owners
  • Enterprise mobility programmes

Let's put technology in your customers' hands

From store technology to ten-million-device programmes, Motivity Retail scales with your brand.

Start here

Talk to Retail

Tell us about your stores, devices or customer desk and we'll shape a proposal.

Request a quote

Also from Motivity

Digital Infrastructure

Fibre, wireless, Wi-Fi and managed network services behind the connection.

Explore Infrastructure